Return Policy

The return

If your product is defective, notify our staff immediately and we will send you a replacement product.

We are unable to accept returns on retailers' purchases, products purchased incorrectly, and products damaged due to customer error.

Refunds

We offer a hassle free 30 day refund policy. If you are not completely satisfied with your purchase, simply return the product and we will promptly refund your money.

Cancellations

If you cancel your purchase within 24 hours, we can refund your money unconditionally. Otherwise, your items will need to be returned to us once they reach you.

Delivery fees

It is your responsibility to pay all shipping costs when returning a product. These costs are not reimbursable. If you receive a refund on your purchase, the shipping costs will be deducted.

The time it will take for your traded product to reach you varies greatly depending on your location.

If the item you are returning exceeds $ 75, we strongly encourage you to use a trackable shipping service or shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned items.

Sell items

Unfortunately, we do not offer refunds on sale items. Only regular priced items are refundable.

If you need more information on our refund policy, please contact us using this contact form. Our customer service representatives are available 24/7 to assist you.

Delivery

Once our team processes your order within 3-7 business days, expect to receive it within 7-21 business days after purchase, depending on customs clearance. Deliveries to the United States may be a little faster than to the United Kingdom, Australia, and New Zealand. Almost all European and Asian countries will experience longer shipping times.